FAQ's

Yes — we currently ship to New Zealand, Australia, and the UK. Shipping costs and delivery times vary by region.

Yes — we offer returns within 30 days for unused products in original packaging. View our full return policy for details.

Reach us at info@elevaterecovery.shop or through the contact form on our website. We aim to reply within 24 hours.

If you have any pre-existing conditions or are pregnant, always consult a healthcare professional before use.

Compression boots help improve circulation, reduce swelling, and speed up muscle recovery. They're ideal for athletes, fitness enthusiasts, or anyone wanting to reduce leg fatigue.

We recommend using them 3–5 times per week for optimal results — especially after intense training or long days on your feet.

A typical session is 15–30 minutes. You can adjust duration based on your needs and recovery goals.

Yes — Elevate Air Recovery Boots are fully wireless with a rechargeable battery, giving you total freedom of movement.

Yes — you can control pressure zones to focus on specific muscle groups in your legs.

They’re perfect for runners, cyclists, gym-goers, combat athletes, or anyone wanting to move and feel better.

For first-time use only:

• Start at 120–150mmHg for the first 2–3 sessions before working up to 240mmHg.
• Limit sessions to 10–15 minutes initially.
• Use lying down for optimal comfort and circulation.
• Wait 30–60 minutes after meals before use.
• Consult your doctor if you have circulatory or health concerns.

CryoLink Sleeves combine cold therapy and compression to reduce inflammation, soothe sore muscles, and speed up recovery after physical activity or injury.

Use for 15–20 minutes per session. You can use them 1–2 times daily depending on your recovery needs.

Yes — place the CryoLink gel sleeves in the freezer for at least 2 hours before use. They stay cold for up to 30 minutes.

Yes — the CryoLink sleeves can be used independently for cold therapy or paired with Elevate compression boots for combined benefits.

Yes — but if you experience any discomfort, place a thin layer of fabric (like a towel) between the sleeve and your skin.

Absolutely — just refreeze between uses. Make sure sleeves are fully dry before placing them back in the freezer.

The DuoTherm Mini is a compact massage gun that combines heat, cold, and percussive therapy to relieve muscle tension, boost circulation, and speed up recovery after training, travel, or long workdays.

Twist the interchangeable heads — the red head delivers heat, the blue head delivers cold therapy. Swap them easily depending on your recovery needs.

Yes, it’s safe for daily use. Stick to 5–10 minutes per muscle group and avoid using directly on bones or injuries without medical advice.

One full charge gives you around 2 hours of use, depending on intensity level and heating/cooling usage.

Charge the DuoTherm Mini using the included USB-C cable. A full charge typically takes around 2–3 hours.

Yes — it includes both hot and cold therapy heads, plus a travel case. The heads are easy to twist on/off for quick changes between treatments.

For first-time use only:

• Test temperature on your hand/forearm before applying.
• Start at the lowest heat/cold mode.
• Charge fully before use for maximum temperature output.
• Limit high heat/cold on one area to 5–10 minutes.
• Do not use on broken skin, numb areas, or near the eyes.

Sessions typically last 15–30 minutes. Always stay hydrated and listen to your body.

Daily use is generally safe for healthy individuals. Consult a doctor if you're unsure or have any health concerns.

Use it in a well-ventilated space with a waterproof floor. After use, let it dry completely before packing it away.

No special installation is required. Just plug in the steam generator, connect the hose, and you're good to go.

It can reach internal temps of 40–50°C (104–122°F), depending on room conditions and preheat time.

Wipe down after each use, allow it to fully air-dry, and clean the steam hose and base weekly. Always unplug before cleaning.

Yes — all materials are BPA-free, heat-safe, and designed for regular sauna use.

Setup takes 5–10 minutes. Dismantling is quick once the unit has cooled down and dried out.

Consult a healthcare provider before use if you have heart conditions, are pregnant, or are on medication.

For first-time use only:

• Start with 10–15 minute sessions before progressing.
• Stay hydrated before and after use.
• Exit immediately if you feel dizzy or overheated.
• Consult your doctor if you have cardiovascular issues or are pregnant.

Disclaimer: Elevate Recovery products are intended for general wellness and recovery. They are not medical devices and should not be used to diagnose, treat, or prevent any condition.

Compression Boots: Not recommended for individuals with DVT, severe varicose veins, or circulatory issues without prior medical approval.

CryoLink Sleeves: Do not apply over open wounds, broken skin, or if you have cold sensitivity or circulatory disorders.

DuoTherm Mini: Avoid using heat or cold functions over numb areas or broken skin.