Terms of service

Terms of Service

Overview
This website is operated by Elevate Recovery. By accessing or purchasing from our store, you agree to the terms and conditions below. These apply to all customers placing orders on elevaterecovery.shop.

1. Orders & Payments

All orders placed through this site are subject to product availability and acceptance. Full payment is required at checkout unless you choose a Buy Now, Pay Later (BNPL) option such as Afterpay, Klarna, or Clearpay (where available).
Prices are listed in your local currency and include applicable taxes where required.

2. Product Use
Our recovery tools are designed for general wellness and athletic recovery. Always follow product instructions. If you have any medical conditions or injuries, consult a health professional before use.

3. Shipping
We currently ship within the UK, New Zealand, and Australia. Delivery timeframes vary by location. Once shipped, you’ll receive tracking details via email. For full shipping terms, view our Shipping Policy.

4. Returns & Refunds
We offer a 30-day money-back guarantee from the date your order is delivered. Items must be returned in their original condition with all parts and packaging. Full details in our Returns & Refunds Policy.

5. Warranty
All Elevate Recovery products come with a 1-year warranty covering manufacturing faults. This doesn’t cover misuse, wear and tear, or damage caused after delivery.

6. Accuracy of Info
We aim to keep all product descriptions, prices, and availability accurate — but errors can happen. If we spot one, we’ll let you know before fulfilling your order.

7. Updates to Terms
We may update these terms occasionally. By continuing to use the site after any changes, you’re agreeing to the latest version.

Contact
Got a question? Hit us up at:
📧 info@elevaterecovery.shop