Terms & Conditions

Welcome to Elevate Recovery. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

1. General

1.1. These Terms & Conditions govern the sale of sauna pods through [website URL].
1.2. All prices are listed in GBP(£) include VAT.

2. Pricing and Payments

2.1. Payments must be made in full at checkout via our secure payment gateway.

3. Shipping Policy

3.1. We offer free shipping within the UK.
3.2. Orders are processed within 1 business day and delivered within 1-3 business days.
3.3. For international shipping inquiries, please contact us at info@elevaterecovery.shop.

4. 30-Day Satisfaction Guarantee

4.1. If you’re not satisfied with your purchase, you may request a refund or exchange within 30 days of delivery.
4.2. The product must be returned in its original condition and packaging.
4.3. Customers are responsible for return shipping costs unless the product is faulty or damaged.

5. Returns and Refunds

5.1. To initiate a return, please email us at info@elevaterecovery.shop with your order number and reason for the return.
5.2. Refunds will be processed within 14 business days of receiving the returned item.

6. Limitation of Liability

6.1. Elevate Recovery is not responsible for any damage resulting from improper use or installation of the sauna pod.

7. Contact Information

For any questions, please contact us at:
Email: info@elevaterecovery.shop